Sensitive Claims Suppliers – Are You Ready for the 2025 ACC Annual Declaration?

If you’re a Sensitive Claims Supplier, your Annual Declaration to ACC is due by 1 August 2025. This is an annual requirement under the Sensitive Claims contract, and it confirms that you continue to meet your contractual obligations as a Sensitive Claims Supplier.

It’s more than a simple form—this self-assessment requires you to verify that your business has the necessary governance, policies, procedures, and quality assurance systems in place.

At The Policy Place, we help Sensitive Claims Suppliers across Aotearoa meet these ACC compliance requirements quickly and confidently, with tailored online policies and procedures that are aligned with the Sensitive Claims contract (Service Schedule).

What You Must Confirm in Your 2025 Annual Declaration

As part of your submission to ACC, you must confirm that your business has quality assurance systems in place to monitor:

  • Staff competency
  • Supervision and training compliance
  • Ongoing training and professional development needs.

You also have to verify that you have the following documents up-to-date and maintained:

  • Contract Management Checklist
  • Provider Operating Procedures
  • Service Governance Operating Procedures
  • Privacy Policy
  • Conflict of Interest Policy
  • Health and Safety Risk Management Plan
  • Business Continuity Plan
  • Working with Māori Strategy
  • Transition Plan

These are not just box-ticking items—they are essential to demonstrating that you are operating a safe, professional, and culturally responsive service.

How The Policy Place Supports Sensitive Claims Suppliers

We can't do it all for you, but we can help with your policies and procedures so you can meet your contractual requirements with confidence.

We provide online, contract-ready policies and procedures. We:

People dancing because the Policy Place can help

  • Provide and update ACC-related policy content
  • Provide policy content to  support your business functions
  • Provide 24/7 access to your policies and procedures by your Providers
  • Support your implementation of policies
  • Help you evidence quality assurance and governance during audits or checks
  • Save you time so you can focus on delivering care

Whether you're a sole provider or a larger practice, we simplify compliance so you’re never caught out by upcoming reviews or contract audits.

 

📆 Be Ready by 1 August 2025

With the deadline fast approaching, now is the time to review your policies and ensure your Annual Declaration can be completed with confidence.

We can:

  • Review your existing documentation
  • Connect you to core policy content we've developed to support Sensitive Claims requirements
  • Connect you to other policies you may need to operate successfully as a business
  • Provide an easy-to-maintain online system designed for Sensitive Claims Suppliers
  • Review and update your policies

👉 Book a free 30-minute consult or explore our policy packages now

Already Trusted by Other Sensitive Claims Providers

We already support a range of services delivering trauma-informed care throughout Aotearoa.  We also support agencies and businesses that have diverse compliance needs including in Employment, Privacy, Cultural Safety, Health and Safety, Health and Disability.

Join them now and ease your load by making compliance straightforward and stress-free.

Contact the Policy Place 0224066554

Call us now

The Policy Place – Specialists in policies and procedures for ACC-funded health and community services.